IT Services That Support The Business

WiseDesign worked with an IT organization that was struggling to develop a list of services to show their end user customers. WiseDesign developed the business models of their services so they could better understand what they did, where the Touchpoints were between the organizations' internal silos, and where they could find services catalog improvements and new opportunities for collaboration. The result was an innovative services portal that "wrote itself" because the models clearly showed the value to the end user, rather than focusing on the perpetuation of the silos in the organization.

Hannah Cudal